Refund policy
Filing a claim
All orders should be checked in immediately with enclosed packing list. In the unlikely event that the product is damaged and/or a shortage, please e-mail immediately to info@wildaboutme.com. In the subject line put order number and problem.
All claims must be reported within 48 hours after receiving orders. *Please provide pictures of items, packing slip, and original packaging, via e-mail to info@wildaboutme.com
Wild About Me will not be responsible for any damages or shortages if not reported in the time required.
Wild About Me will assume no responsibility for any items after personalized. Inspect items before adding monograms.
Returns Policy
Your satisfaction is very important to us and we take pride in every product we sell. If you are not satisfied with an product, a return request may be submitted through e-mail to info@wildaboutme.com and Login to your account and view your orders to send request.
All sales are final on personalized and sale items.
No returns or exchanges or refunds on swimwear, personalized, or custom items.
Damaged, defective, or incorrect products must be returned within 5 days of receipt of merchandise and return request must be made within the 48 hours after receipt, and you will receive a replacement of the original item or store credit.
If not satisfied with your product for any reason other than damaged or defective, WAM Blanks agrees to allow return with return authorization number within 5 days of receipt of merchandise, the buyer agrees to pay return shipping and 15% restocking fee for a store credit ONLY. No refunds for any orders unless due to fault of Wild About Me or otherwise stated in our policies.
* If you need to return an item, please Contact Us via website account and e-mail to info@wildaboutme.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Order Adjustments
In order to provide fast and efficient processing times, we are unable to make any changes to a confirmed online order. Please confirm your order including your personalization and quantities during the checkout process before confirming your order.
Guarantee of In-Stock items
There may be glitches in the website and Wild About Me cannot guarantee in-stock inventory, you will be notified if item is out of stock and offered a replacement or refund for that item.
